Privacy Policy

Privacy Policy for Ben’s Best Books

Effective Date: [15.01.2025]

At Ben’s Best Books we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make purchases from our online store.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, place an order, or sign up for our newsletter, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Payment Information: We may collect payment details (such as credit card information) through secure, third-party payment processors.
• Technical Information: We collect data related to your use of our website, such as your IP address, browser type, device information, and website usage data through cookies or similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, account, or new products and services.
• To improve our website and services based on user feedback.
• To send you promotional emails, if you have opted in to receive them.
• To prevent fraud and secure transactions.

3. Sharing Your Information

We may share your personal information with:

• Service Providers: We may share your information with third-party companies that help us run our business, such as payment processors, shipping carriers, and email marketing services. These providers are obligated to use your information only for the purpose of providing services to us.
• Legal Requirements: We may disclose your information if required by law or to comply with legal processes (e.g., a court order).

We will never sell or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your login details and preferences.
• Analyze how our website is used and make improvements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your user experience.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption technology for payment transactions. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us directly.
• Opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our communications.

If you wish to exercise any of these rights, please contact us at [contact email].

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bens Best Books

Email: info@bensbestbooks.com

Phone: +254 763 109 067